Comprehensive guide to transport options for seamless travel
City Center
Chautauqua1000 ft
Airports
Chautauqua County-Jamestown (JHW)
17.5
mi
Erie International (ERI)
43.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort!
“The bed in the Agatha Christie suite was incredibly comfortable, allowing us to have the best night's sleep we've had in years.” view full review
Relaxing Massage!
“The in-house massage services provided a deeply relaxing experience, perfect for winding down after a long day.” view full review
Whimsical Touches!
“The unique literary-themed decor, especially in the Jules Verne room, added a whimsical touch to our stay and made it truly nice.” view full review
Delicious Breakfast!
“The breakfast offerings were excellent, with a good caprese egg casserole and cinnamon roll croissants that set the perfect tone for our day.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Fishing
Guest Parking
Shared kitchen
Cookware/ Kitchen utensils
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Game room
Spa & Leisure
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Shared kitchen
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Show more
Location
25 Palestine Avenue,
Chautauqua,
New York,
United States of America,
14722,
New York State
Map view
25 Palestine Avenue,
Chautauqua,
New York,
United States of America,
14722,
New York State
City landmarks
5031 W Lake Rd
Red Brick Farm Marketplace
1.3
mi
Parks
Midway State Park
2.3
mi
Marina
Chautauqua Marina
2.6
mi
Chautauqua Rails-To-Trails
2.8
mi
Mayville
Lakeside Park
2.9
mi
78 Water St
Mayville Lakeside Park
2.9
mi
Nearby
1 Ames Ave
Chautauqua Institution
1800 ft
Daniel Reed Pier
Sea Lion Ship
1800 ft
Restaurants
Heirloom Restaurant
800 ft
6 S Lake Dr Athenaeum Hotel
La Familia
900 ft
1 Pratt Ave
Food For Thought
1100 ft
1 North Pratt Avenue
2 Ames
1100 ft
2 Ames Ave
Tally Ho Hotel
1700 ft
16 Morris Ave
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
Unique vintage decor
Caring hosts
Limited dining options
Small room space
8.0/10
Great
Rooms
6.2
Location
9.8
Service
7.0
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
5.8
5.8/10 based on 9 reviews
Keith
United States of America,
March
2025
5.2/10
My stay at the hotel was quite the mixed bag. On the upside, the location was wonderful and the atmosphere was charming, giving a nice sense of history. However, I encountered some significant issues, especially with cleanliness and service. The place feels like it needs a good renovation and some serious attention from the management side.
Rooms
5.0
The room was certainly on the smaller side and cleanliness could have been better, as we found some stains on the linens.
Service
5.0
Service was noticeably lacking and at times felt rude. It was clear there was not enough staff on hand to cater to guests properly.
Location
9.0
The hotel is located in the Chautauqua Institution, which was quite desirable and made it easy to explore local attractions.
Dining
5.0
Breakfast was minimal, and I found it not very satisfying. I was hoping for more variety and better quality.
Facilities
5.0
The hotel had some nice communal areas, but overall, the state of disrepair really affected my perception.
Harriet
United States of America,
January
2025
7.6/10
The hotel had a charming atmosphere that made it feel like stepping back in time, with lovely vintage decor. I greatly enjoyed the attention from the accommodating hosts, who truly made an effort to ensure a pleasant experience. However, the dining could use some improvement in availability, and the service felt slightly off at times. Overall, a memorable stay, but not without a few downsides.
Rooms
7.0
The room was unique with hand-painted details, but quite small and challenging to move around in. The theme was whimsical, making it feel like a hot air balloon, but the storm windows made it difficult to get some fresh air.
Service
7.0
Service was attentive and accommodating, though at times it felt like the host's dog received more attention than guests. Despite some misunderstandings, the staff did their best to assist.
Location
10.0
The location was excellent, right in the heart of the lakeside village and very close to Chautauqua Institute, making it convenient for exploring the area.
Dining
6.0
The dining experience was good but lacked some availability; when I arrived for breakfast just after service started, options were already running low.
Facilities
8.0
The facilities included charming public areas that were well-maintained, allowing for enjoyable social interactions among guests.
Unique vintage decor
Limited dining options
Vince
United States of America,
January
2025
9.6/10
Our stay at the Spencer was extraordinary! The charming and themed rooms offered a unique experience that made our romantic getaway unforgettable. Plus, we were exceptionally welcomed by Helen and Dick, who made us feel right at home. However, we did encounter some issues with the elevator during our visit, which could be a concern for future guests. Overall, the warmth of the staff and the delightful breakfast made up for those hiccups.
Rooms
9.0
We stayed in the Agatha Christie Suite, which was beautifully themed, featuring a luxurious double jacuzzi tub and a comfortable king bed. The kitchenette was a great addition, too.
Service
10.0
Helen and Dick went above and beyond to ensure our comfort, accommodating our late check-in and providing a warm atmosphere throughout our stay.
Location
10.0
The hotel is perfectly situated for enjoying local attractions, just a short walk from the amphitheater and the picturesque lakefront.
Dining
10.0
Breakfast was a highlight, with a delicious hot meal prepared daily that added a personal touch to our experience.
Facilities
9.0
The common areas were beautifully maintained, perfect for relaxing and interacting with other guests.
Carol
United States of America,
November
2024
8.0/10
Our stay at The Spencer was quite special for our anniversary, enhanced by the charming atmosphere and personalized attention from the hosts. While the overall experience was lovely, the room did leave some room for improvement in terms of condition. The dining experience could also improve; breakfast had its ups and downs. The location is perfect, being just steps away from local attractions, but I believe a few renovations would elevate the value.
Rooms
6.0
The room was themed, but I found it a bit cramped and in need of maintenance.
Service
10.0
The hosts were incredibly attentive and genuinely cared about our experience.
Location
10.0
The location is outstanding, right in the heart of the village and close to local attractions.
Dining
6.0
Breakfast was a mixed bag; some dishes were nice, but others fell flat.
Facilities
8.0
The public areas are beautifully maintained, creating a lovely ambiance throughout.
John
United States of America,
October
2024
6.8/10
Our stay at the Spencer Hotel was a mixed bag. The hotel boasts an enchanting atmosphere with unique literary themes, which was truly memorable. However, our experience was tarnished by housekeeping issues and a lack of professionalism in handling reservations. The location is delightful, nestled in the heart of the charming Chautauqua community, but the room quality did not meet our expectations.
Rooms
5.0
The rooms had beautiful hand-painted details that reflected a literary theme, but they were incredibly small and not very well maintained.
Service
5.0
The service felt a bit chaotic. We were told our reserved room was not available due to a credit card issue, which left us frustrated. Although the staff tried to be accommodating, it was clear they were overwhelmed.
Location
10.0
The location is outstanding, just steps away from the Chautauqua Institute and surrounded by picturesque charm that feels like stepping back in time.
Dining
9.0
Dining was a huge highlight, with breakfast featuring beautifully crafted dishes that were truly delicious and felt homemade.
Facilities
6.0
The hotel’s public areas had great charm, but cleanliness was an issue, particularly in less frequently cleaned spots.
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